Greentech Apps FoundationGGreentech Apps Foundation

All bookmarks of verses gone !

This is the 3rd time this happened. The probability of all book mark goes high Whenever you guys do an update . I thought signing with email address will do some backup. How to get my bookmarks 😭 Why can't I stick to an update while I had no issue. P.S: I stopped all app force update and do manual update .
PendingPending

Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for your feedback. Could you please provide us with a bit more detailed information so we can look into it quickly? 1. Device model, 2. OS version, 3. App version These would help us identify the problem more easily, Insha'Allah.

Wa alaikum assalam wa rahmatullahi wa barakatuh. Device: S24 Ultra Android 16 App version: 1.35.9 Note: Bookmarks are not working in this newest version. If I add items to bookmarks, it sometimes crashes. Can I export my bookmark data outside of the app, for example in Excel or CSV format? Since it was synced with my Gmail, I would like to recover it. An option to create a backup of bookmarks and settings would be great. Fi amanillah. P.S. Where can I share a screen recording of the app? I found a new problem: the bookmark collection name and the number of verses inside are visible, but when I click on the collection name, nothing is displayed.