May 27
App not opening
Closed
May 27, 2023
Fairoze (Customer Support):
Oct 15, 2023
drfarheen: Assalamualaikum. JazakAllah khair for reaching out to us. Are you still facing this issue?
Oct 15, 2023
Fairoze (Customer Support): not now Alhamdulillaah but when i do face issue of app not opening that time i need to uninstall then reinstall it to restore its normal functioning but i end up losing all my bookmarks!! It happened 2-3 times. My hard work washed away!
Oct 15, 2023
drfarheen: Alhamdulillah. To prevent losing bookmarks, sync your app to your google account. Or, you can import your bookmarks before uninstalling. When you reinstall you can simply import your bookmarks. Let me know if you need further help with this.
drfarheen Assalamu ‘alaykum wa rahmatullah. JazakAllahu khairan for reaching out to us! Can you please share a video via google drive link of what the issue is?