Jun 15
Cannot import Hadith Bookmark
I have bought a new phone and i have exported the bookmark, when i try to import it on my new phone after opening the app, i can't import it, please help with it
Closed
Jun 26, 2023
ak4902339 Assalamualaikum. JazakAllah khayer for reaching out to us. Can you share a screenshot/screen recording of the exact problem you encounter? Thanks
Jun 29, 2023
Fairoze (Customer Support): Where to share? If it's saying invalid file when i attach here
Oct 16, 2023
ak4902339: Apologies for the delayed response. Are you still facing this issue?
Oct 16, 2023
Fairoze (Customer Support): yes i am still facing the issue
Oct 16, 2023
ak4902339: Are you able to attach a screen recording of the issue here through the Google drive link?
Can you kindly share your exported file to support@gtaf.org? If not, you can share the screen recording as well. JazakAllahu khayran.