4d ago
Collections gone!!!
Assalam o Alaikum. I had so many ayahs saved in my collections and I would also sync the apps on both my mobiles to keep them updated. Today, I tried to sync but I was logged out from the app. When I logged in, all my saved ayahs in collections had gone! Please if anyone can restore my account data. I will be grateful to you. May Allah bless you. Ameen
Pending
Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for bringing the issue to our attention. Could you please provide us with a bit more detailed information so we can look into it quickly? 1. The email address used for this app 2. Device model, OS version, App version These would help us identify the problem more easily, Insha'Allah. In the meantime, could you please uninstall the app, reinstall it, and then log in again? After that, please let us know whether your collection data reappear.