Device Model: Infinix X572 O.S: Android 7.0 App version: Al Quran (v 1.20.1)
ibn_saeed Assalamu ‘alaykum wa rahmatullah. JazakAllahu khairan for reaching out to us! You can upload screenshots/screen recording on your google drive and attach a link here. This way we can investigate this further in sha Allah.
Fairoze (Customer Support): Wa alaykum Assalaam Here is the link to the screen recording below https://drive.google.com/drive/folders/1BO89TpvHVSlhNkoLmqji…
ibn_saeed: As-salāmu ʿalaykum wa rohmatullah. Could you please let us know if the issue persists? We have updated the app recently with several improvements. Kindly update to the latest version. If the issue persists, please try reinstalling the app and let us know if that solves the issue.
Assalamu alaikum, As it's been a while and we didn't received further updates, we're closing this issue. Should the issue arise again, please feel free to open a new ticket. JazakAllahu khair.