May 24

LIBRARY LOST

Essalamunaleykum brothers, my library has disappeared in my iPad. I have no problem in my iPhone. I did sign out-in several times in my iPad but nothing change. It is the lastest version. Sometimes there is a red color error appear in library “Error: Null check operator used on a null value”. Can you help me please? 
ReviewingReviewing

last week

Today I deleted the application and download it, the problem is gone. I have all my collections, pins and notes.

Reviewing
changed status toUnder Review·2 weeks ago
2 weeks ago

Wa ‘Alaikumus Salam Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for bringing the issue to our attention. Could you please provide us with a bit more detailed information so we can look into it quickly? 1. Device model 2. OS version 3. The email address you use for our app These would help us identify the problem more easily, Insha'Allah.

2 weeks ago

iPhone 13 ios version 26.5 mmayan72@gmail.com JazakAllahu Khairan brother :))

2 weeks ago

Today I just lost my Library+Notes too. I get same error screen. Please help.

2 weeks ago

Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, Could you please provide the following information? 1. Device model 2. OS version 3. App version 4. The email address associated with your app account

3 weeks ago

Today I lost my all library in my iPad and iPhone with the same error I shared a picture in this feedback. Please help me beacuse I could not study without my library.

May 28, 2026

Today I checked AI Quran in my iPad and I saw the problem doesn’t exist anymore, I have all my collections and notes. However same problem occured in my iPhone :)) Library lost in my phone and I tried signing off-on but nothing change.

2 weeks ago

Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, Could you please provide the following information? 1. Device model 2. OS version 3. App version 4. The email address associated with your app account