Alhamdulillah, we've fixed this issue. In sha Allah, it will be released by next week
We've fixed this issue in our dev version. The fix will be rolled out with the next release In Sha Allah, please update your app to the latest version upon availability. We are closing this ticket for now, if you face this issue again please create a new ticket to report the issue.
jannatul_nayem Can you please share a bit more detail about the scenario so that we can narrow down the search scope for this issue? Please share screenshots of your Play settings and Advanced Settings, and let us know the reciter names and sura names where you are facing the issue. Note: If you turned off Stop After Range from the Advanced Setting, then the play will continue after your specified range (i.e ayah or page).
As-salāmu ʿalaykum wa rohmatullahi wa barokatuhu, JazakAllahu Khairan for reaching out to us! We are sorry to hear about the issue you are facing. We have noted it down and in shaa Allah, our team will try to fix it. JazakAllahu Khairan for bringing the issue to our attention! The issue has been verified with: Realme GT Master Edition, Model: RMX3363 OS: Android version 13
sabbirapps Assalamualaikum. JazakAllah khair for reaching out to us. Are you still facing this issue in our latest version of the app?
abdulmmirza1 Assalamualaikum. JazakAllah khair for reaching out to us. Are you still facing this issue?
Fairoze (Customer Support): Yes, still facing this issues, when selecting page by page recitation, it skips to the next page as the reciter start reciting the previous page.
mahmud160 Assalamu ‘alaykum wa rahmatullah. JazakAllahu khairan for reaching out to us! Please share with us the following details: 1. Platform you're using (iOS/Android/Windows) and os version 2. App version 3. Screen recording of the issue via google drive link.
Fairoze (Customer Support): https://drive.google.com/file/d/15zsbWyQGmgiyxivrgPxB1qxbiM8… you can see all the informations here.
mahmud160: Ok jazakAllah khayer, our team will have a look in sha Allah
saiyed Assalamualaikum, can you share some details here to help us understand the problem? 1. Device model and android version 2. App version 3. Screen recording of the issue when and how it is happening via google drive link. This will help us identify the problem faster in sha Allah.
Fairoze (Customer Support) Assalamu alaikum is there any update to this? I'm also seeing this problem.
Assalamulaikum dear users, the new update is now available on the Google Play Store. You should update your app to the latest version, hopefully it will fix the issues in sha Allah. If you still face any issues, make a new report, please. Jazakumullahu khairan.