4d ago
Previous Completed Khatam Wiped
This is a wonderful app, Jazakhallahu Khairan to the developers. May Allah reward you immensely in this dunya and the next. My only issue is that the latest update wiped out previous completed khatam or sir planner. A new version of planners has appeared which is good but I the previous history of completed plans to be restored. The history allows me to see my progress overtime. I hope this is rectified and restored.
Pending
Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, Jazakallahu khairan for your heartfelt du‘a and for bringing the issue to our attention. To help us better understand and investigate the issue, could you please provide the following information? 1. The email address used for this app 2. Device model, OS version, App version This information will help us identify the problem more easily, Insha’Allah. In the meantime, could you please uninstall the app, reinstall it, and then log in again? After that, please let us know whether your planner data reappear.