May Allah make it easier for you. I don't need your filtered AI reply. Just fix the issues and bugs. Actually read the feedbacks and problems people are facing.
It's laggy and the syncing is really slow. You need to fix the server
To help us better understand the issue, could you please provide us with the following details and describe in detail the specific issues you are experiencing? For example, when do you experience the lagging issue the most; while reading the Qur’an or when visiting other sections such as Planner, Collections, etc.? 1. Device model 2. OS version 3. App version
Brother you can literally scroll through and read the same feedback about the whole library tab not loading or very slow loading to appear. Also saving a verse to the collections is really slow and laggy and not loading. Sometimes translations beneath a verse duplicates itself also. Latest app version. Poco.
Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for sharing your honest feedback. We sincerely understand how frustrating it can be when an update causes new issues or when reported problems remain unresolved. Our Qur’an app is used by more than 7.5 million users worldwide, and we’ve been serving the Ummah for over 10 years across 66 languages. With such a large and diverse user base, we receive a large number of reports and suggestions. Our team is continuously working through them, prioritizing critical issues, and improving the app with each release. However, we understand that this does not make your experience any less frustrating, and we sincerely apologize for the issues you’ve encountered. We also recently moved our feedback management system from Canny to a new platform. Since we had been using Canny for a long time, this transition caused some challenges in carrying over and organizing existing feedback, which contributed to some reports appearing unattended. We understand how this can be frustrating, and we sincerely apologize. Please know that your feedback is not being ignored. We’re actively working through the backlog and improving our process so that important reports can be tracked and addressed more effectively. May Allah reward you for your patience and for helping us make the Qur’an app better for the Ummah.