Aug 11
Recovery of lost Data
Asalamualaykum warohmotullah wabarakatuh.I hope this message meets you well. Please while trying to re-install my Qur’ān app. I lost all my saved items in my greentech Qur’ān App (Library, pinned Ayah, schedule, etc).I humbly request for a restall as I do not have a backup. Please kindly assist with this. Jazakumullahu khayran.
Pending
Wa ‘Alaikumus Salam Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for sharing this information with us, and we are sorry for the inconvenience. Could you please share the following details? 1. Email address used for the app 2. Device model, OS version, and app version This will help us identify the problem much more easily, Insha'Allah. [To protect your streak, you must be logged in. If you use the app without an account, your data is stored locally and not synced online. If your phone is damaged or the app is uninstalled, that data is lost forever, and we cannot restore it.]