8h ago

Audio playback and download issue

There are some bugs in the software, causing audio recordings by some reciters to be unplayable and undownloadable
PendingPending

merged·2 hours ago
merged·2 hours ago
merged·2 hours ago
merged·2 hours ago
merged·2 hours ago
2 hours ago

Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for bringing this issue to our attention. We have observed several users facing a similar issue, and we are already working on a fix. To help us investigate your specific case, please provide the following details: 1. Device model 2. OS version 3. App version This will help us identify the problem much more easily, Insha'Allah.

3 hours ago
from

Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for bringing the issue to our attention. Could you please provide us with a bit more detailed information so we can look into it quickly? 1. A screen recording of the issue via Google Drive 2. Device model, OS version, App version These would help us identify the problem more easily, Insha'Allah.

last week
from

Assalamu ‘Alaikum Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for bringing the issue to our attention. Could you please provide us with a bit more detailed information so we can look into it quickly? 1. A screen recording of the issue via Google Drive 2. Device model, OS version, App version These would help us identify the problem more easily, Insha'Allah.

Jan 11, 2026
from

Assalamu alaikum, Thank you for reporting this issue. We’d like to investigate it further, but we’ll need a few details from you: - Your phone model and Android/iOS version - The Quran app version you’re using - A screen recording showing the issue (you can share it via Google Drive) These details will help us identify the cause and work on a fix, insha’Allah. Jazakallah khair for your patience.