Jul 31
Streak lost
Salaam, I had a streak of over 365 days and a month ago I missed a day... It dropped to around 220 days even though I started reading again the following day.I continued to read for another 3 weeks and then missed a day (by 15 minutes) and the streak dropped to 11. I'm confused in how streaks are supposed to work and how streaks are saved? what are the rules for it dropping like that and saving streaks?
In Progress
Wa ‘Alaikumus Salam Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for sharing this information with us, and we are sorry for the inconvenience. Could you please share the following details? 1. Email address used for the app 2. Device model, OS version, and app version This will help us identify the problem much more easily, Insha'Allah. [To protect your streak, you must be logged in. If you use the app without an account, your data is stored locally and not synced online. If your phone is damaged or the app is uninstalled, that data is lost forever, and we cannot restore it.]