Jul 24
Streaks lost
Assalamu’alaikum. There has been a bug and I lost my 200+ streaks. Grateful to look into and restore same please. Thank you.
Reviewing
changed status toUnder Review·Jul 26, 2026
Jul 24, 2026
Thank you for the prompt response. Email address: humaydaubdoolary@gmail.com I am using Android, version 10 I am currently in Makkah, is it because of change in location that there is a sync lag?
Jul 24, 2026
Wa ‘Alaikumus Salam Wa Rahmatullahi Wa Barakatuh, JazakAllahu Khairan for sharing this information with us, and we are sorry for the inconvenience. Could you please share the following details? 1. Email address used for the app 2. Device model, OS version, and app version This will help us identify the problem much more easily, Insha'Allah. In the meantime, please go to Stats → Account Settings, then tap Sync Now and Troubleshoot. Also, please make sure you are logged in with the same account you previously used with this app and you have a stable internet connection.
Hello there, any update please?