(iOS) Translation, Tafsir not showing completely missing words. Also display overlaps in Tafsir reading view
planned
m
monijah
Asalaamu Alaikum!!
I've been running into a problem in the ends of the translation. Usually the last word or two words are cut off. I thought maybe the font was too big so I reduced the size and it's still the same thing. I also updated the app and it's still the same thing. It happens on other ayas as well.
I love your app. May Allah reward your efforts in this life and even more so in the next.
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Jubair Ahmad
planned
Assalamu alaikum wa rahmatullah,
We’re currently in the process of completely rebuilding our iOS app. We’re planning to have it ready by January/February insha'Allah.
This update will fix many bugs including the one you mentioned. Also, the new update will come with a lot of improvements.
Jazakallah Khair for your patience.
Araf Mohammad Mahbub
Araf Mohammad Mahbub
Merged in a post:
(iOS) 2nd translation is getting cut off (not showing the full texts) when selected multiple translations
l
lightning
Issue with visibility of English Translation - Sahih International when multiple translations are selected
I am on IOS, using the latest version of the app with the latest translations. I have it set up so I have the English Translation of MohsinKhan then the English Translation of Sahih International. My issue is that often times I see part of the second translation (Sahih International) gets cut off. Please do fix this as part of the translations are missing words. Attached should be a picture.
Araf Mohammad Mahbub
Merged in a post:
[iOS] Complete Tafsir not showing in iOS (showing full on Android)
n
nushaer
Assalamu alaikum wa rahmatullah.
I have been using the app for quite a while now on Android. Recently I have shifted to ios and i am having some issues. The most prominent issue is that Bengali tafsir is incomplete in a lot of cases. I am attaching a screenshot for convenience. Is this a problem for my native device only or is this a bug? How can I troubleshoot this?
Jazakallahu khaeer.
Araf Mohammad Mahbub
Araf Mohammad Mahbub
Merged in a post:
Incomplete Tafsir of Tafsir Ibn Kathir (Urdu) for all Surahs
A
Arfarooqui11
In Tafsir Ibn Kathir (Urdu) only one line or title (heading) is appearing. Whereas English translation is complete.
1- Devise model & OS version:
iPhone XR ; iOS Version: 17.5.1
2- App version: 1.15.8
3- Issue Tafseer Ibn Kathir (Urdu) - Only heading is appearing, rest is empty
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rohmatullahi wa barokatuhu,
JazakAllahu Khairan for reaching out to us! We are sorry to hear about the issue you are facing. Our team will have a look at the bug and try to fix it in shaa Allah.
l
lightning
Tasnim (Customer Support Representative)
thank you
l
lightning
Note: The issue is still there (the last few words get cut out) when I put Sahih first and MohsinKhan second, the words still get cut out.
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rohmatullahi wa barokatuhu,
JazakAllahu Khairan for reaching out to us! We are sorry to hear about the issue you are facing. Can you please share the app version with us? Our team will have a look at it in shaa Allah.
m
monijah
Hi! I deleted the app and reinstalled it and it's still missing words at the end of the English translation.
- iPhone 14 Pro Max
- iOS version 17.5
- App version 1.15.8
Tasnim (Customer Support Representative)
monijah: JazakAllahu Khairan for the details. We have noted it down. Our team will have a look at it in shaa Allah.
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