Planner shows Ends days in negative under planner - Cross platform incompatible
planned
n
naveed.ahmed.shakir
Assalamualaikum.
First of all Alhamdulillah the app very good. Appreciate all GTAF team efforts.
I have been using this application in Android mobile for a while specifically the planner feature. Recently I also started using with the same logged in account in iOS device. I have observed the planner created in iOS device is showing negative value for Ends in days when opening the planner in Android device.
There seems to be the compatibility issues for planner accross Android and iOS devices. And opening the planner crashes the application. Refer attached screenshot.
Appreciate your help in this.
Jazakallahu Khairan.
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Jubair Ahmad
planned
Assalamu alaikum wa rahmatullah,
Thank you for the feedback. We’re currently working on rebuilding our iOS app. insha'Allah the new version will be ready within January/February.
The version update will address several bugs and include a variety of new improvements. All of these changes are made to improve your experience. We want to make the app easier to use and more reliable.
Hopefully in this update your planner compatibility will be solved as well.
Jazakallah khair for your patience.
Tasnim (Customer Support Representative)
Wa ʿalaykumu s-salam wa rahmatullah,
Alhamdulillah! JazakAllahu Khairan for your positive feedback. We're glad to know that you enjoyed our app.
We are sorry to hear about the issue you are facing. We have noted it down and in shaa Allah, our team will look into it. Wa Antum fa Jazakumullahu Khairan.