Hadith windows and android apps do not sync bookmarks
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amir5
The same is also true for the Quran windows and android apps. Logged into both with same account however the bookmarks do not sync or show up on the windows app ota
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amir5
Fairoze (Customer Support): issue resolved jazakAllahu khairan
Yemin Sajid
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Fairoze (Customer Support)
amir5 Assalamualaikum. JazakAllah khair for reaching out to us.Are you still facing this issue?
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amir5
Fairoze (Customer Support): no upon pressing sync in the windows app nothing happens no bookmarks get loaded. Infact I signed out of both android and windows to re sign in and now it's not even signing me back in ! On both devices. It makes no sense. When I press the sign in button the email and password bar goes red however before I used these things to create the same account on gtaf and now it's not signing me back in it's really frustrating
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Fairoze (Customer Support)
amir5: Can you share a screen recording of the issue via the Google drive link? Also mention your device model, os version, and app version.
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amir5
Fairoze (Customer Support): request for access https://drive.google.com/file/d/16hQjMOPk6l7K8mq869qpu8XV2DWbf81Y/view?usp=drivesdk
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Fairoze (Customer Support)
amir5: I sent you an access request.
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amir5
Fairoze (Customer Support): have you seen the video ?
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Fairoze (Customer Support)
amir5: So you are unable to login as well as not sync Hadith bookmarks between android and windows app?
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amir5
Fairoze (Customer Support): yes exactly
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amir5
Fairoze (Customer Support): issue resolved jazakAllahu khairan