App Crash!!!
complete
m
moudafi.aymane
As-Salamu Alaikum Wa Rahmatullahi Wa Barakatuh.
When I valid a note on iPhone, the app crashes. See by yourself on the attachment below.
Jazakum Allahu Khair.
Log In
A
Asif Bin Latif
complete
We’ve tried to fix this issue in our latest version. We recommend updating the application when the update is available from playstore and if the issue is still found kindly report again.
Jazakallah for reporting.
N
Nabil Mosharraf (Admin)
Merged in a post:
App keeps crashing
a
abubakarss
I just observed that the Qur'an app is crashing after about 2 seconds of launching it on my Samsung S20 ultra (android OS 13). I'm a beta tester and this was not happening before yesterday. Now, I'm unable to use the application for my daily recitations. JazaakumuLlaahu khairan.
N
Nabil Mosharraf (Admin)
Merged in a post:
App constantly crashing
m
mikaal.wilson
Assalaamu Alaikum. The app is crashing even when I try reinstalling it. I have attached a screen shot. It's okay on my other Samsung Galaxy phone but not okay on my other Samsung Galaxy phone. My phone is up-to-date. Please help. I use this app everyday.
F
Fairoze (Customer Support)
abubakarss Assalamualaikum. JazakAllah khair for reaching out to us. Please share with us details to examine this issue further:
- Device model
- OS version
- App version
- When and where is it happening via screenshots/recordings in a google drive link.
This will help us solve the problem faster in sha Allah.
a
abubakarss
Wa alaykum salaam wa rahmatuLlaahi wa baarakatuh. Wa iyyaak.
Device model: Samsung S20 Ultra
OS version: Android OS 13
App version: 1.26.1 (beta user)
It is happening few seconds after launching the application. Thereby unable to do anything further. https://drive.google.com/drive/folders/1kN7DzArw_48k83kel9V7V9RH0438jKpj
F
Fairoze (Customer Support)
abubakarss JazakAllah khayer for the information. Please grant me access to google drive link
Araf Mohammad Mahbub
F
Fairoze (Customer Support)
moudafi.aymane Assalamualaikum brother. Can you share a video as google drive link here? I do not see any attachemnt.