App Crashes When Accessing or Playing Audio for Surah 15 (Al-Hijr). Issue Persists After Reinstallation.
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j
jawad6
Surah 15 Al Hijr. When you open up Surah 15 Al Hijr and you scroll down or try to play audio. The app closes and says that there is a bug. Wait for another update for bug to be resolved. Please fix as soon as possible. Not sure if there is a bug with any other surahs, but definitely Surah 15 Al Hijr. I have reinstalled the app a few times as well, but same issue.
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A
Asif Bin Latif
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Assalamu alaikum jawad6
We've already pushed a fix for this crash. Please update your app to the latest version v1.31.4
If you face any other issue, do not hesitate to reach out to us.
Jazak Allahu Khair
Jubair Ahmad
Assalamu alaikum,
Thank you for reaching out and reporting the issue.
Can you please share these details with us?
- Your phone's OS version
- Quran App version that you're using
- A screen recording of the issue happening (shared via Google Drive)
- Whether this issue happens only when you open Surah Al-Hijr or you've experienced similar issue while opening other Surahs.
These information will help us investigate the issue deeply and resolve it, In Sha Allah.
Jazak Allahu Khair for staying with us.
j
jawad6
Jubair Ahmad
OS VERSION 5.1
ANDROID VERSION 13
Quran Version 1.31.0
