Bookmarks reappearing automatically after deletion | Al Quran - Tafsir & By Word

Bookmarks reappearing automatically after deletion

complete

vullnet

So I am deleting inside my categories some bookmarks and they reappear again...

Like that before 9 hours and now it's back again...

August 1, 2023

Yemin Sajid

marked this post as

complete

Bin Yeamin Chowdhury

marked this post as

closed

We’ve fixed a few reported bugs in our latest version. We recommend updating the application and if the issue is still found kindly report again. We will be closing this report now.

Araf Mohammad Mahbub

Merged in a post:

Delete bookmark issue

mahmood1

When I delete a bookmark it comes back again. It takes sometimes 3 to 5 tries to finally delete a bookmark

November 20, 2023

Araf Mohammad Mahbub

Merged in a post:

Bookmark is repeaeing after deleting

vullnet

Salam friends so the issue is on bookmarks when I remove one form collection it comes back 😄

November 20, 2023

mahmood1

I am still having that problem. Plus, could you add a feature to delete bookmarks in bulk, instead of one by one.

Fairoze (Customer Support)

mahmood1 Assalamualaikum. JazakAllah khair for reaching out to us. Are you still facing this issue in our latest version of the app?

Fairoze (Customer Support)

vullnet Assalamualaikum. JazakAllah khayer for reaching out to us. Are you still facing this issue?

Fairoze (Customer Support)

vullnet jabarul

Assalamualaikum. JazakAllah khair for reaching out to us. Are you still facing this issue?

vullnet

Fairoze (Customer Support): Walekium Salam brother, sadly yes its still there when I am removing from the bookmark list in the long click listener from the bottom sheet menu, bur when I am removing from the inside so from the ayat section its working fine, so I am using that workaround else its still occurring.
Check out this screen recording...
In the link here, ps you should allow for us to upload videos here it would be way better to report and fix issues anyway here is the link - https://youtube.com/shorts/hNVgUWzFzQk?si=330MwUgOmc3bDS3T

Fairoze (Customer Support)

vullnet: JazakAllah khayer for the video. We are using Canny as our feedback-gathering platform(not owned by us). However, adding videos is not something that is available for us right now. We ask users to upload it in Google Drive and share the link with us.

About the issue you are facing, we need to know some details. Could you share your device model, OS version and app version for us to investigate this issue further in sha Allah?

vullnet

Fairoze (Customer Support): sorry for late response so it's Android 13 I am using an Motorola x30 Pro device

jabarul

Happens to me as well