Can't view translation/tafseer view after bug
s
sabri42
The page turned blank after I clicked on a notification regarding the daily ayah reminders as I usually do. Never encountered this before and I can't fix it from inside the app. I'll reinstall the app to see if it's fixed
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Jubair (User Support)
Assalamu alaikum sabri42,
Jazakallah khair for reporting this. We're sorry to see you're having this issue. Can you please let us know some details so that we could look into this problem further:
- Your device model and operating system version
- Quran app version
- And if it happens again then share a screen record of the issue happening (via Google Drive)
These details Insha'Allah will help us understand the issue better.
s
sabri42
Alaykum salaam Jubair (User Support),
- Samsung A55 5G
- Android 14
One UI 6.1
Knox 3.10
-Quran app v1.32.0
I reinstalled the app and the issue was solved, so unfortunately I cannot make a recording unless it happens again. In the event that it does, I will make sure to send a recording inshaallah.