(iOS) Loses current position when screen rotated from portrait to landscape or vice versa
planned
p
pairing.linens.0
Feedback 1: Page automatically scrolls down every time the view is rotated from portrait to landscape or vice versa.
When the page is rotated, I have to scroll back to read where I was because the app somehow automatically scrolls down and I can no longer see the topmost ayah that was in the previous view. If this is repeated in succession, every time the view is changed, the app keeps scrolling down.
I believe the reference ayah of an existing view is not the topmost ayah on that page, but somewhere else down on the page, and when the view is rotated, that reference anchor is scrolled to the top of the new view.
Therefore, every time it is rotated, the app seems to automatically scroll down.
Please keep the topmost ayah as your anchor, and always show to that ayah on top of the new view. That should solve the issue.
Jazaak Allah khayr.
Feedback 2
In surah view, when you rotate your iPhone or iPad portrait to landscape and back it take you to a completely different surah.
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Jubair Ahmad
planned
Assalamu alaikum wa rahmatullah,
Thank you for the feedback. We’re currently working on rebuilding our iOS app. insha'Allah the new version will be ready within January/February.
The version update will address several bugs and include a variety of new improvements. All of these changes are made to improve your experience. We want to make the app easier to use and more reliable.
Jazakallah khair for your patience.
Araf Mohammad Mahbub
Merged in a post:
Scroll to the correct position in Mushaf
a
adam3
In Mushaf mode, when I rotate to portrait mode (usually by accident) and back to landscape mode, or when I open any surah/ayah, it always goes to the top of the page.
It would be helpful if it remembered the scrolled position when rotating and if it scrolled to a specific ayah when selecting it.
جزاكم الله خير
Tasnim (Customer Support Representative)
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu Khairan for sharing the details with us. Our team will look into it in shaa Allah.
Tasnim (Customer Support Representative)
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu Khairan for reaching out to us!
We are sorry to hear about the issue you are facing. Unfortunately, it was not possible to recreate the issue for us.
Please share with us the following details for further investigation:
- Device model and OS version
- App version
- Screen recording of the issue via Google Drive link
These would help us identify the bug faster in shaa Allah.
p
pairing.linens.0
Tasnim (Customer Support Representative)
Hi Tasnim. Here is the link to the screen capture: https://drive.google.com/file/d/1Ts3mYDWpNdM5ujzSKArBMxOGnFdYt8E9/view?usp=drivesdk
Device is an iPad Pro M1, OS is iOS 17.4.1 (latest version). App is Tafsir by Word, 1.15.8.
The same issue happens, to a smaller degree, with an iPhone. As you can see from the video, the rotation does not seem natural anyway. After rotating, the app seems to try to scroll to where it thinks the top of the page was, which is not where it was.
Jazaak Allah khayr.