(iOS) Major issue: After checking word frequency, translation and ayah number disappears from screen
planned
y
yousef96
After pressing a word to check the definition and then pressing it again to see how many times it’s mentioned in the Quran, when you press and go back to the Surah you’re reading from, the entire English translation text and the number of the verse disappears for all the verses.
This happens every single time I check the frequency of a word and go back to the chapter, causing me to have to leave the chapter and go back again.
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Jubair Ahmad
planned
Assalamu alaikum wa rahmatullah,
Thank you for the report. We’re working on an update for our iOS app. We're planning to launch the updated version in January/February.
The version update will address several bugs and include a variety of new improvements. All of these changes are made to improve your experience. We want to make the app easier to use and more reliable.
Jazakallah khair for your patience.
Araf Mohammad Mahbub
Merged in a post:
Issue with iOS app
q
qikhan
Issue 1
In the Quran app when you in a Suraj view.
When you rotate your iPhone or iPad portrait to landscape and back it take you to a completely different surah.
Issue 2
In the Quran app when you in a Suraj view. Translation and word by word meaning on.
Then click word to for details then click for more. Browse the word and is occurrence. Now cancel out / done to go back to the surah then you see the translations are gone. It just shows blank. It is refresh issue.
If you close and open back the translation comes back.
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rahmatullah.
JazakAllahu Khairan for reaching out to us! We are sorry to hear about the issue you are facing. We have noted it down. Our team will look into it and try to fix the bug in shaa Allah!
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rahmatullah. JazakAllahu Khairan for reaching out to us!
We are sorry to hear about the issue you are facing. Unfortunately, it was not possible to recreate the issue for us.
However, we want to investigate this issue further to ensure a smooth experience for you. Please share with us the following details:
- Device model and OS version
- App version
- Screen recording of the issue via Google Drive link
These would help us identify the bug faster in shaa Allah.
y
yousef96
Tasnim (Customer Support Representative)
iPhone 13, IOS 17.3
App version (latest) 1.15.8
Tasnim (Customer Support Representative)
yousef96: Jazakallahu Khairan for providing all the necessary information. Our team will look into it and try to fix the bug soon in shaa Allah.