(iOS) Major issue: After checking word frequency, translation and ayah number disappears from screen
planned
y
yousef96
After pressing a word to check the definition and then pressing it again to see how many times it’s mentioned in the Quran, when you press and go back to the Surah you’re reading from, the entire English translation text and the number of the verse disappears for all the verses.
This happens every single time I check the frequency of a word and go back to the chapter, causing me to have to leave the chapter and go back again.
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Araf Mohammad Mahbub
Assalamu ’alaykum everyone,
We’ve been working on a new update fixing lots of bugs and making good improvements over the existing iOS version.
Would you like to try the beta version and let us know what you think? We’re especially keen to hear if the bugs you reported are fixed and how you find the new version compared to the current one.
If you’re interested, join our WhatsApp community link to share your experience directly with our team. Your feedback will help us improve the app for everyone.
Jazakallahu khairan for helping us make the Quran app better!
Araf Mohammad Mahbub
Merged in a post:
Clicking on the derivative/root/parts of speech) makes the translation disappear when going back
s
safsouidi
video of problem: https://drive.google.com/file/d/19qUHrg3A5TXfuReWkxl4rzKi1J-JqPf-/view?usp=sharing
When clicking on a word and clicking again on the root, or the derivative to find other places in the Quran where that word is used, when you go back, the translations of the following ayat fall off, they are gone and then you have to go out of the whole surah, and then press it again, and then scroll all the way down to where you were
Jubair (User Support)
planned
Assalamu alaikum wa rahmatullah,
Thank you for the report. We’re working on an update for our iOS app. We're planning to launch the updated version in January/February.
The version update will address several bugs and include a variety of new improvements. All of these changes are made to improve your experience. We want to make the app easier to use and more reliable.
Jazakallah khair for your patience.
s
safsouidi
Is there any update on this?
Araf Mohammad Mahbub
Merged in a post:
Issue with iOS app
q
qikhan
Issue 1
In the Quran app when you in a Suraj view.
When you rotate your iPhone or iPad portrait to landscape and back it take you to a completely different surah.
Issue 2
In the Quran app when you in a Suraj view. Translation and word by word meaning on.
Then click word to for details then click for more. Browse the word and is occurrence. Now cancel out / done to go back to the surah then you see the translations are gone. It just shows blank. It is refresh issue.
If you close and open back the translation comes back.
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rahmatullah. JazakAllahu Khairan for reaching out to us!
We are sorry to hear about the issue you are facing. Unfortunately, it was not possible to recreate the issue for us.
However, we want to investigate this issue further to ensure a smooth experience for you. Please share with us the following details:
- Device model and OS version
- App version
- Screen recording of the issue via Google Drive link
These would help us identify the bug faster in shaa Allah.
y
yousef96
Tasnim (Customer Support Representative)
iPhone 13, IOS 17.3
App version (latest) 1.15.8