Issues with multiple reciter playback
complete
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nurulajad23
Assalamualaikum, Jazakumullahu khairan for creating such good app. The only issue I'm having is the dual audio when I play, it recites whole one ayah then stops. It doesn’t play the next ayah automatically nor manually, even if I try alot. Please fix this InShaAllah. May it plays 2nd ayah automatically after one ayah's recitation. InShaAllah.
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Fairoze (Customer Support)
Assalamulaikum dear users, the new update is now available on the Google Play Store.
You should update your app to the latest version, hopefully it will fix the issues in sha Allah. If you still face any issues, make a new report, please. Jazakumullahu khairan.
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Bin Yeamin Chowdhury
complete
We've fixed this issue in our dev version. The fix will be rolled out with the next release In Sha Allah, please update your app to the latest version upon availability.
We will handle the audio overlapping issue for bangla translation in a separate ticket In Sha Allah.
We are closing this ticket for now, if you face this issue again please create a new ticket to report the issue.
B
Bin Yeamin Chowdhury
in progress
Araf Mohammad Mahbub
Merged in a post:
Audio overlapping when multiple reciters are selected
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muhammad_dexter
As Salamun Alaikum Wa Rahmatullah Wa Barakatuh. There is a major bug that actually makes the Quran sound different with reciter overlapping issues. For example..I use up to 3 reciters mode..first is Khalifa Tunaji and then I use the Saheeh Ibrahim Walker translation..first few Ayah are okay..buy then the audio overlapping gradually intensifies and by the time I'm into the 30th Ayah or so..it's changing the recitation with the major bug...
Araf Mohammad Mahbub
Araf Mohammad Mahbub
Merged in a post:
Multiple Qari: Last verse doesn't play except first one
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kakpakhi321
Although the latest update fixed the issue, I noticed some other issues.
- When pressing next verse with multiple Qari (Surah Fatiha, Mishary & Bangla Qari) only one Qari's audio played sometime for all the verses or sometime only the last verse.
- After going to the last verse by pressing next verse, app will replay the sura even though there's zero repeatation settings.
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rohmatullahi wa barokatuhu,
JazakAllahu Khairan for reaching out to us! We are sorry to hear about the issue you are facing. By dual audio, do you mean when you try to play 2 verses, the audio stops after the first verse or do you select multiple reciters? Please share your device model, OS version, and App version with us.
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nurulajad23
Walaikumus salam wa rahmatullahi wa barkatuhu.
Device model: Samsung Galaxy J6.
App version:- 1.28.5
OS version: I donno actually whats that. Can you explain?
Jazakillahu khairan kasiran..
Tasnim (Customer Support Representative)
nurulajad23: Jazakallahu Khairan for the information. By dual audio, do you mean when you try to play 2 verses, the audio stops after the first verse or do you select multiple reciters?
OS version is the Android version that you have been using in your phone. You can open your device's Settings. Tap About Phone or About Device. Tap Android Version to display your version information.
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nurulajad23
Jazakillahu Khairan for explaining.
When I select multiple reciter. It plays only one ayah full(both reciters) than stops.
Android version: 10
Tasnim (Customer Support Representative)
nurulajad23: Understood. Could you mention the names of the reciters you tried? Also, is it happening for all the Surahs?
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nurulajad23
I tried most of the reciters actually. But problem is happening with translation audio I select. And that is "sharif bayzid(Bangla Mohiuddin khan)"
Also it's sound isn't clear. So fuzzy, inexplicit to hear and understand. Please fix that too. Or my humble request add another Bangla translation and one urdu translation Qari sound on this app later on InShaAllah.
Tasnim (Customer Support Representative)
Wa'alaykumus salaam wa rohmatullahi wa barokatuhu,
JazakAllahu Khairan for reaching out to us! We are sorry to hear about the issue you are facing. Could you please specify in which Surah you faced the issue? Also, please share your device model, OS version, and App version with us.
Remember to share our apps with your friends and family and join Sadaqah Jariyah. Massalam
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muhammad_dexter
Alhamdulillah. My device is Samsung s23 FE and im using the android app version of Al Quran. I even tried uninstalling and then reinstalling it and finding the same problem. The issue is in Surah Baqarah. It starts off okay..but after each Ayah..the overlapping slowly builds up. I even set to try and give a delay between the two recitations but the overlapping builds up that by the time its Ayah 30..it changed the recitation distinctively. I tried with Surah Imran..same issue..
Jazzak Allahu Khair for everything.
B
Bin Yeamin Chowdhury
muhammad_dexter: Please let us now the qari names for whom you've found issue. We will check the issue In Sha Allah.
Tasnim (Customer Support Representative)
As-salāmu ʿalaykum wa rohmatullahi wa barokatuhu,
JazakAllahu Khairan for reaching out to us!
- We noted down the issue with the last verse of Surah Fatiha where only Qari Mishary's recitation can be played but not the Bangla translation. Verified using: Realme GT Master Edition, Model: RMX3363, OS: Android version 13
- Could you please specify in which Surahs you faced this issue?
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kakpakhi321
Tasnim (Customer Support Representative)
Wa Alaykumus Salam wa rohmatullahi wa barokaruhu
I just found that issue in surah Fatiha and didn't look any other. Now that you wanted know I looked in Surah An-Nas and Surah Falaq. Both Surahs also has the same issue with Multiple Qari(Mishary and Bangla Qari).
- Found another issue that when Bangla qari's audio is playing and pressing next verse then next verse would start playing the Bangla Qari and doesn't play Mishary's audio at all but would play after the next verse.
JazakAllahu Khairan
Tasnim (Customer Support Representative)
kakpakhi321: Sorry for the inconvenience. Our team will have a look at these in shaa Allah! Wa Antum fa Jazakumullahu Khairan.
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shirin9
Assalamu Alaikum. Jajakallahu khairun. Alhamdullah. Thanks for understanding. Frequently it's not playing with multiple reciters Please help.
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