Library Pin/Collection Bookmarking Inconsistencies
complete
m
mir0
- Bookmark Bugs (Pin/Collection): Opens 1st ayah instead of opening actual bookmarked ayah. When I bookmark, pin or add an ayah to a collection folder, then after if i need to visit the same ayah, it displays the first ayah of the particular Surah instead.
- Facing problems with pin bookmarking (not being updated)
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Araf Mohammad Mahbub
We have tried to reproduce the issue in multiple times, but couldn't yet reproduce it.
It seems to be working in our case.
Brothers and sisters, can you share us with any steps how we can reproduce this case in our device? Since unless it can't reproduced, we can't actually resolve it!
Apologies for the inconvenience. Closing it for now since seems to be working fine even after trying multiple times.
But if you are still facing it, please let us know and also share as much details as possible.
Like sharing your exported bookmark file, sharing a screen recording, sharing the reproductions steps, sharing your android version and device model, etc.
Araf Mohammad Mahbub
complete
We are marking this issue as complete as this issue probably no longer exists in the latest updates. But if you still face the issue in the latest update, please create a new post sharing details in sha Allah. Jazakallahu khairan.
s
saifulislam786329
Please make the 'tafsir/note view' able to bookmarked and able to add in planner.
F
Fairoze (Customer Support)
saifulislam786329: Assalamualaikum. JazakAllah khair for reaching out to us. Please make a new post for us to help you faster in sha Allah.
Araf Mohammad Mahbub
under review
Araf Mohammad Mahbub
Merged in a post:
Problem with Pin Bookmarking
m
mohammad_aiyub_ali
After bookmarking (pinning) a verse, it is seen that the verse is not pinned (whether it is synced or not).
Instead, opening the listed pinned ayah in Library takes you to the previously bookmarked verse.
But if you click on that verse, it shows that it is not bookmarked.
In this case, it becomes difficult to find the last bookmarked verse. If you find it with a lot of difficulties, you can see that there is a bookmark.
But it does not fetch this verse from the bookmark list. I hope I have explained the problem.
Araf Mohammad Mahbub
closed
Araf Mohammad Mahbub
We have tried to reproduce the issue in multiple times, but couldn't yet reproduce it.
It seems to be working in our case.
Brothers and sisters, can you share us with any steps how we can reproduce this case in our device? Since unless it can't reproduced, we can't actually resolve it!
Apologies for the inconvenience. Closing it for now since seems to be working fine even after trying multiple times.
But if you are still facing it, please let us know and also share as much details as possible.
Like sharing your exported bookmark file, sharing a screen recording, sharing the reproductions steps, sharing your android version and device model, etc.
i
ishrat1
I have sent you the file. Waiting for an update.
Hasan sharif
Merged in a post:
Pins and Collections do not take me to that ayah
m
musaddique
When I click a book marked Pins or Collections, it no longer takes me to the targeted Ayah, Instead the App takes me to the start of that particular Surah. For Eg. If I had Pin at 2:155, and I click on the list of Pins and then click the Ayah 2:155 to take me to the Surah view to 2:155, the App instead takes me to 2:001, that is the start of the surah.
N
Nabil Mosharraf (Admin)
What device are you using?
m
musaddique
Nabil Mosharraf (Admin): This issue happens on my Samsung Galaxy Tab 8
Hasan sharif
musaddique: musaddique Dear brother, could you please send the exported library file (.json) to the mail given below? Screenshot attached shows how to export the library file.
mail: hasan.sharif@gtaf.org
Steps to export and send the exported file:
- Go to the Library
- Click to the up/down icon on top-right
- Select Export Library from the pop-up
- Find the exported file in the download folder named as "quran_library"
- Send that file "quran_library.json" file to the mail given above inshaAllah
i
ishrat1
Facing the same issue and it disrupts my regular recitation progression checking. Please fix it.
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