Tafsir Ibn Kathir broken
complete
h
hamza_jr.
My tafsir ibn kathir shows it's at 0 mb. When tafsir ibn kathir is turned on while I am in a surah or when I click a/ go to a surah it won't show anything of the surah. Pure nothingness with background color only and the buttons at the bottom and the top only. However when I scroll to the side (as in going to another surah) it shows the translations and tafsirs but without the tafsir ibn kathir, but only for the surahs in the left and right of the first (where I turned it on).
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Asif Bin Latif
complete
Assalamu alaikum hamza_jr.
As we have fixed many issues in our latest version, we hope this issue has been resolved on your device. However, if you are still facing it, we have added a troubleshooting option for downloaded translation/tafsirs which you might find helpful.
Please watch the attached video. After troubleshooting, relaunch the app. InSha Allah Tafsir Ibn Kathir will be available.
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Taheratul Muattara
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu khairan for reaching out to us! We are sorry to hear about the issue you are facing. We want to investigate this issue further.
Please share with us the following details:
- Device model and OS version
- App version
- Screen recording of the issue via Google Drive link
These would help us identify the bug faster in shaa Allah.
Massalam.
h
hamza_jr.
Taheratul Muattara
Device Model: Redmi Note 9s
Android Version: 11 RKQ1.200826.002
App Version: 1.31.3
Screen recording: