When I play a certain ayah, the audio starts recitation from a different ayah
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e
emina
Assalamu alaykum. As stated, whenever I select play froma certain ayah, say ayah number 17, the audio starts playing from ayah 16 or 18. It's never the ayah I need, but some other ayah. This is confusing because I have to search for the ayah it is playing so I can keep up and its difficult for me since im only a beginner in reading. This has been going on for a year now, did not report before because I thought its a temporary bug. Please fix it. Thanks.
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Araf Mohammad Mahbub
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Araf Mohammad Mahbub
Merged in a post:
Husary Mujawwad - Recitation is out of place
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abdur_rahman15
'Husary Mujawwad' recitation is out of phase when using the 'play this ayah' feature from 2:3 to 2:83( surah baqarah verse 3 to 83). Just play verse 2:7 using the 'play this ayah' feature for the reciter 'Husary Mujawwad' and you will understand what I mean; ( it starts reciting the next verse).
The ayaat audio is incorrectly proportioned.
Araf Mohammad Mahbub
Merged in a post:
Audio not syncing with verse
a
abdul_rehman0
Audio of Husray Mujawwad not syncing.
F
Fairoze (Customer Support)
abdul_rehman0 Assalamualaikum,
Please share with us details to examine this issue further:
- Device model
- OS version
- App version
- When and where is it happening via screenshots/recordings in a google drive link.
This will help us solve the problem faster in sha Alla
y
yonisym
Also when clicking on an aya can you make that aya to be starting point instead of the beginning of the sura.
F
Fairoze (Customer Support)
I'm having problem with downloading a specific Ayah.
When I wish to download a specific ayah & play it, it download the whole Surah and play a different Ayah which is annoying, please fix it ASAP! (Still same prob)
Device: realme narzo 50
Android version: Android 12 (SDK 31)
App version name: 1.18.1
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abdur_rahman15
Assalamu Alaikum
Just wanted to let you know that the issue isn't only in the part mentioned above (2:3 to 2:83), it's elsewhere also for example, 11:66.
Hasan sharif
Assalamu 'alaikum emina, could you please mention your device name with model? Mentioning the specific device and model you face the issue in, will help us resolving the issue inshaAllah.
e
emina
Hasan sharif: sure, i am using galaxy s22 ultra.
Araf Mohammad Mahbub
emina: Can you share a screen recording via uploading in Google Drive?
Also, can you share the reciter name and surah no? If it's only for Ayman Suwaid or a specific reciter, can you try it for another reciter and check if the issue occurs in that case also?
These infos will help us troubleshoot and resolve the issue in sha Allah
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abdur_rahman15
Araf Mohammad Mahbub:the problem is specific reciter based, below is an example of this problem,
Play Al-Baqarah 2:34 by (reciter) 'Husary Mujawwad' (using'play this ayah' feature). It starts from the middle of the previous verse. Change reciter and the problem isn't there any more (I tested using 'Husary' and 'Saad Al-Gamdi'). I am a hafizul-Qur'an and use this app a lot, and I faced this problem in many places while listening to different reciters in this app. So it's fair to say it's a reciter specific problem.