Prayer times not showing / grey screen
r
r.echchatbi@gmail.com
As salam aleykoum, when I open the app, the prayer times are not showing, half the page is blank. The other features are perfectly working though
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Arnob (User Support)
Merged in a post:
App stuck on launch screen
n
nafissa
Salam, The app is successfully installed after adding my location and the settings that follows the first attached picture is shown with a gray rectangle in the home page when I close the app and try to open it again it got stuck at the launchscreen
Device : Samsung A50, OS : Android 11
Arnob (User Support)
Merged in a post:
Salah Time Not showing
m
mdabirsarker78
My app doesn't show Salah time . S21 ultra one UI 6.1
Jubair (User Support)
Assalamu Alaikum mdabirsarker78,
JazakAllah khair for reaching out! We're sorry to hear you're having trouble with the Salah times not showing.
Could you please help us by sharing the following details so we can look into this issue effectively?
- Your Sadiq app version (please make sure it's the latest version from the Play Store. App link is here
- Your phone's Android version
- A screen record of the issue (Shared via Google Drive)
- Have you tried restarting the app or reinstalling it?
Once we have this info, we’ll do our best to fix it quickly, insha’Allah.
Taheratul Muattara
Assalamu ‘alaykum wa rahmatullah.
JazakAllahu khairan for reaching out to us! We are sorry to hear about the issue you are facing. We want to investigate this issue further.
Please share with us the following details:
- Device model and OS version
- App version
These would help us identify the bug faster in shaa Allah.
Massalam.